Effective Date: 25 JUNE 2023

This Privacy Policy outlines the practices and policies of Cluffs ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you visit and use our website. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing and using our website, you consent to the terms of this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: When you use our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, contact information, and any other information you choose to provide.

1.2 Usage Information: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and other technical information. This information is collected through the use of cookies and similar technologies.

  1. Use of Information:

2.1 We may use the personal information we collect for the following purposes:

a. To provide and maintain our services, including processing transactions and delivering products or services you request.

b. To communicate with you, respond to your inquiries, and provide customer support.

c. To personalize and improve your experience on our website.

d. To send you promotional materials, newsletters, and other communications related to our products and services, with your consent.

e. To detect, prevent, and address technical issues, security breaches, and fraudulent activities.

f. To comply with applicable laws, regulations, and legal processes.

2.2 We may use non-personal information for analytical and research purposes, to improve our website, and to enhance our services.

  1. Sharing of Information:

3.1 We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with trusted service providers who assist us in operating our website and delivering services to you. These third-party service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose.

3.2 We may disclose your personal information if required by law, legal process, or governmental request, or if we believe it is necessary to protect our rights, safety, or property.

  1. Data Security:

4.1 We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

  1. Third-Party Links:

5.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

  1. Children's Privacy:

6.1 Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

  1. Your Rights:

7.1 You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us using the contact information provided below.

  1. Changes to this Privacy Policy:

8.1 We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

  1. Contact Us:

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at [email protected].

By using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.

Tunatumia Vidakuzi!

Ili kuboresha matumizi yako ya kuvinjari, tunatumia vidakuzi kwenye tovuti yetu. Asante kwa kuchagua Cluffs!